Frequently Asked Questions

Everything you need to know about shopping with Every Step Counts™.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.

Do you offer international shipping?

Yes, Every Step Counts™ ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package?

Once your order is shipped, you will receive an email containing a tracking link. You can also track your order directly through the 'Order Status' page on our website using your order number.

Are your products covered by a warranty?

Yes, all products purchased through Every Step Counts™ come with a standard 12-month manufacturer warranty against defects in materials and workmanship.